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overnight

Shenzhen pressed the "chronic button"

Bus and subway outage

Residential closed management

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The notification came a little quickly

Like an earthquake in the middle of the night

Shenzhen people are still a little confused when they wake up in the morning

A bunch of black question marks in my head

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Is the supply of daily necessities sufficient?

Who should I find for difficulties such as living and seeking medical treatment after being quarantined at home?

Is there any ride-hailing or taxi available in case of emergency transportation?

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This morning

Shenzhen authoritative departments respond one by one

Get to the point

Taxi, online car-hailing does not stop

Enough to eat and drink

The deep channel and the deep channel are not closed.

The hotel also has rooms

If you see price gouging, you can report it directly to the Market Supervision Bureau

If the company is forced to go to work, it can immediately complain to the Human Resources Security Bureau

The following is the detailed version

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Nucleic acid test

ask

How is the schedule for the three rounds of mass nucleic acid testing in the city within seven days? Is it "one test a day" or "one test every two days" in the first three days?

Three rounds of mass nucleic acid testing in the city within seven days refers to the completion of three nucleic acid tests by the city’s personnel within seven days, that is"Three inspections in 7 days", "One inspection every other day"…

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ask

Futian and other 4 districts have carried out "one check a day" screening. What changes have been made after the new policy comes out?

Futian, Nanshan, Luohu and Bao’an districts continue to carry out nucleic acid screening according to "one test a day", and other districts are uniformly deployed according to the city.Carry out mass nucleic acid test "three tests in 7 days".

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ask

How are the "three rounds of nucleic acid" citizens executed? Are the nucleic acid test forces fully prepared?

Citizens are ordered to complete at least three rounds of nucleic acid tests according to the notification of their streets and communities. The Municipal Health Commission and various districts have prepared sufficient testing manpower and resources.

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transportation

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In terms of transportation in the city, are taxis, ride-hailing, and private cars restricted?

The city’s taxis and online car-hailing services are not suspendedCitizens can also take it at airports, railway stations and high-speed rail stations; at the same time, private car travel is not restricted. In addition to the suspension of bus and subway operations, citizens who do need emergency travel due to special circumstances such as medical treatment can choose to take taxis or online car-hailing. Here is a special reminder to the publicWhen riding, you need to present a 24-hour nucleic acid negative certificate or a nucleic acid sampling certificate (record) on the same day (within 24 hours)., and implement scanning the place code and bright code. For citizens who are not familiar with online reservation methods, they can book a taxi through the phone number 95128 of the electric call platform.

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ask

In terms of traffic outside the city, are the channels entering and leaving Shenzhen affected? Are there any changes to the arrangements for high-speed rail flights?

Deep, from the deep channel are not closed, we really need to go deep, can be free to leave with 24 hours nucleic acid test negative certificate.In addition, because an area of our city has been upgraded to a high-risk area, if you go to other places, you will be quarantined and controlled by the destination for 14 days. Flights to Shenzhen from medium and high-risk areas have been reduced, and the specifics are subject to the announcement on the airline’s official website. At present, the number of trains and trains from Shenzhen to Shenzhen can be checked through the official railway website, railway 12306APP or by calling 12306. In order to protect the travel needs of citizens, we have also opened special connecting and dispatching lines at airports, railway stations and high-speed railway stations, which only maintain unilateral operations, and passengers on the way cannot get off.

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People’s livelihood material security

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In terms of material security, what is the current reserve situation? Can distribution be guaranteed?

The city’s rice and noodle oil, meat, eggs and poultry and other edible agricultural products are abundant in supply and smooth in supply. Major agricultural leading enterprises, agricultural trade markets, major shopping malls and supermarkets, and e-commerce platforms have prepared sufficient supplies of living materials in advance. Major agricultural product guarantee companies have taken the initiative to sign emergency transportation cooperation agreements with logistics companies and guarantee supply agreements with major agricultural product production areas to continuously increase the supply of living materials.

On the last kilometer of unimpeded delivery of living materials, distribution personnel and volunteers are fully serving, and district governments provide nucleic acid testing green channels for distribution personnel to strengthen epidemic prevention protection and ensure timely delivery of living materials.The market supervision department has stepped up law enforcement efforts to crack down on price gouging and hoarding, and ensure that the supply of living materials is sufficient and the price is stable. Please rest assured.

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ask

How can citizens make complaints and reports about price gouging during the control period?

Citizens can call 12315, 12345, or leave a message on the official Weibo or Douyin of the Market Supervision Bureau. We will respond to your concerns in a timely manner.

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Supply and guarantee of living materials in Guangming District

At present, the main suppliers of living materials in Guangming District include:32 large supermarkets, 18 farmers’ markets, and 1 slaughterhouse.The supply of the above-mentioned entities shall be reported weekly by the district "vegetable basket" work leading group. The purchase, sales and inventory of daily necessities such as farmers’ markets, large supermarkets, meat, poultry and aquatic products in the jurisdiction shall be dynamically updated every week.

At the same time, price monitoring of daily necessities is carried out every working day. Baijiahua Supermarket in the jurisdiction is used as a price monitoring point for daily necessities, and 18 different daily necessities are selectedConduct price monitoring…So far, the supply and demand of living materials in Guangming District is balanced and prices are stable.

Vegetable plantingIn March 2022, the average daily supply of vegetables for vegetable growers was around 50 tons.

The availability of farmers’ marketsThere are currently 18 farmers’ markets in Guangming District, all of which are currently operating normally. 18 farmers’ markets have sufficient supplies of vegetables, pork, poultry and aquatic products;

Supply of large supermarketsThere are currently 32 large supermarkets operating normally in Guangming District.

Slaughterhouse operationShenzhen No. 1 slaughterhouse, Shenzhen Agriculture and Animal Husbandry Meiyi Meat Industry Co., Ltd., is the only designated slaughterhouse for live pigs, cattle and sheep in Guangming District.

popular appeal

ask

During the control period, whether the tourism industry and homestays can receive passengers normally, and what are the requirements for epidemic prevention and control of tourists and tourists?

Shenzhen hotels and B & Bs are open normally, and staying passengers must present a negative nucleic acid certificate within 24 hours or a nucleic acid sampling record on the same day (must have a negative record from the previous day). Persons from medium and high-risk areas in China or whose health code is red or yellow shall be implemented in accordance with relevant epidemic prevention regulations.

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ask

During the control period, if residents have medical treatment and drug purchase needs, how can they be solved?

Residents can drive or take taxis or online taxis to go to hospitals and pharmacies to buy medicine. Here, the general public is also reminded to take personal protection on the way.

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ask

How can services for special groups be guaranteed?

All districts (Futian District 28813300, Luohu District 82201625, Yantian District 25365365, Nanshan District 26662526, Bao’an District 29996999, Longgang District 28905868, Longhua District 23336666, Pingshan District 28344742, Guangming District 88211335, Dapeng New District 28333959, Shenshan Special Cooperation Zone 22100494) and all streets have announced the warm-hearted hotline service number. If you have special needs, you can call in time and seek help from your community.

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Summary of epidemic service hotline in Guangming District

In the process of epidemic prevention and control

Better serve the masses

Timely response to public demands

Guangming District streets and communities

Opened an epidemic service hotline

Residents who encounter difficulties in living or seeking medical treatment

Or have any needs or suggestions

You can call the following hotlines

There will be staff to answer your questions enthusiastically.

ask

During the control period, are there any feedback channels for citizens to encounter special problems? Is the hotline open?

We have announced the warm-hearted hotline service numbers of each district for the first time. These hotlines and our 12345 citizen hotline are kept open 24 hours a day and can be answered at any time. Please rest assured. At the same time, each district will also announce the hotline service numbers of each street and community within its jurisdiction to listen to and solve everyone’s demands and problems in a timely manner.

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ask

Many citizens report that the company will still notify normal work tomorrow. What should I do?

Except for public service enterprises such as water, electricity, fuel oil, gas, communication, sanitation, grain, oil, meat and vegetable supply enterprises that ensure the basic operation of citizens and the city, and enterprises that ensure the supply of Hong Kong, all enterprises will work from home and suspend production and business activities. Such enterprises can apply for special permits from the streets where they are located. Except for supermarkets (including farmers’ markets), pharmacies, medical institutions, and catering enterprises (which only provide express delivery services) that protect the basic needs of citizens, all other business premises and stores will be closed.In case of such problems, you can promptly file a complaint with the human resources department (the complaint number of the Municipal Human Resources Security Bureau is 0755-12333).

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Community community control

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Does the closed management of the village in the community mean that there is no entry or exit at all?

Closed management is not about being unable to enter and exit, but about implementing strict enclosure management to reduce unnecessary movement and outgoing of personnel.Staff of organs at all levels, enterprises and institutions participating in epidemic prevention tasks, as well as personnel of public service enterprises working in ensuring the lives of citizens and the basic operation of the city and ensuring Hong Kong supply enterprises, can enter and leave the community with their work permits or certificates issued by their units. Other residents are in principle at home. Residents who have purchased living materials, sought medical treatment to buy medicines, nucleic acid tests and other special urgent needs can enter and leave the community.In principle, each household can arrange for one person to go out every 2-3 days when purchasing living materials, and the street community will issue a pass card for them under the premise of strict personal protection.The community community fully implements the "resident whitelist system" management. Non-residents of the community refuse to enter in principle. If they really need to enter, do a good job of real-name registration and temperature measurement code.

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Industry policy

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How does the Financial Institution Group implement the "Notice on Doing a Good Job in Three Rounds of Mass nucleic acid testing in the City" about the epidemic prevention and control policies such as stopping operations or working from home?

Financial Institution Groups are also important departments to ensure the basic operation of urban economic and social and epidemic prevention and control, and also need to ensure the normal operation of key positions in core departments.

One is banking and insuranceA small number of business outlets in such institutions can be staffed according to minimum standards to ensure the emergency financial needs of citizens and enterprises.

The second is securities, funds, and futuresIn accordance with the minimum scope standard, the Financial Institution Group dispatches key personnel to enter the office building to ensure the smooth operation of the system without interruption and transaction business.

The third is the Shenzhen Stock Exchange and the clearing centerAnd other important financial infrastructure institutions in accordance with the minimum scope of standards, the deployment of key positions of core personnel into the office building, and the implementation of personnel backup, to ensure the normal operation of financial infrastructure, to ensure the smooth operation of the city’s financial system and financial marekt.

Four, all Financial Institution Groups with home conditions, in principle home officeAt the same time, smooth online service channels, and guide the masses to handle business and reflect their demands through the Internet, mobile APP, and other means.

Financial Institution Group staff who really need to do business and enter the office must strictly implement the "two points and one line" prevention and control requirements, do a good job of personal protection, enter with a 24-hour negative nucleic acid certificate, and cooperate with the community and office building properties to do a good job of "scanning the place code, electronic sentry + bright health code + itinerary card" and other requirements.

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ask

How are the public service enterprises allowed to operate and the enterprises that guarantee Hong Kong’s supply chain defined, and by whom?

Public service enterprises refer to enterprises in the water, electricity, fuel oil, gas, communications, sanitation, grain, oil, meat and vegetable supply industries that ensure people’s lives and the basic operation of the city. The protection of Hong Kong supply enterprises mainly involves the supply of fresh products in Hong Kong. There are two categories: one is the supply of live pigs, which is managed by the customs department for quota management. The second category is the supply of other fresh products, which is mainly market-oriented operation and is specifically managed by the commerce department.

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ask

Can enterprises in an industrial park with closed management operate normally?

Employees live, work, and transport in the park. Enterprises that implement "two points and one line" closed management can operate normally under the premise of taking various epidemic prevention measures.

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Source: Shenzhen Release, Shenzhen Guangming, Shenzhen Health Commission